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Pricing and Billing
Do I have to pay Tax?
  If you are located in the EC (formerly known as the European Economic Community [EEC]) then you pay VAT at the point of purchase, you are not subject to import duty or tax in your country.

For customers outside the EC you do not pay VAT but are liable for any Import Duty, Taxes, Fees when the goods enter your country.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).