FAQ - Frequently Asked Questions
You're not the first and unlikely to be the last - here is a list of the common questions we are asked

Q: What is the best light for me?
A: Consider the following:
- Integrated Battery (Tidier & More Convenient) or External Pack (Higher Capacity)
- Bar Mounted (Better trail definition and no extra weight or cables on your helmet plus it doesn't illuminate moisture in the air directly in front of your eyes) or Helmet Mounted (See around hair-pin corners)

Q: Why don't you ship to my country?
A: We ship to most countries however some countries benefit from a regional dealer. Your local dealer can offer you things we can't such as demo lights and maybe a cup of coffee. It wouldn't be fair if the dealers put in this extra work and we sold direct to you. Currently, Australia & Norway have regional dealers.

Q: What does the LED on the back of my light mean when it is on?
A: Low Battery - Circa 10% total capacity remaining - We suggest you switch to low power and head for home

Q: Do your chargers work in my country?
A: Yes - We ship all our light systems with an appropriate charger for your country (UK 3-Pin, Euro 2-Pin, US 2-Pin, etc.) If you buy from one of our dealers, they will supply a charger appropriate to their territory. Our chargers also work with any AC voltage from 110 to 250Volts, 50-60Hz so will work with an appropriate travel adapter when you are on holiday too.

Q: When you say a light produces xxxx Lumens, is that theoretical or measured?
A: We measure our lights' output to verify their performance. This is not a cheap process, the cost of purchasing and maintaining an integrating sphere is significant so we outsource these tests. We therefore cannot perform a brightness measurement on every light at every power level so we have to extrapolate the light level from the measure levels. In our calculations, we take into account thermal and optical efficiencies to obtain a close result.

Q: What does the LED on the back of my light mean when it is on?
A: There is a menu system on your light which can be accessed and navigated by using the switch on the rear of the light, there is no need to connect your light to a computer or send it back to us to reconfigure it. Different light models have different menu systems and can be accessed in different ways. The SpeedLED Fusion menu is accessed by depressing the switch for 6 seconds & navigating the menu is done by short clicks and long presses to select. The menu options are on the rear of the case for convenience. You can access the menu on lights with external batteries by depressing the switch whilst connecting the battery. Please see the manual for menu options.

Q: What does IP67 mean?
A: IP stands for Ingress Protection and the number after refers to the rating. The first digit refers to the particle size where 6 is the highest rating for being dust tight, you wouldn't want dust behind your lens would you? The second digit refers to liquid protection, 7 refers to submersion for 30mins at 1m and must also protect against lesser tests such as water jets.

Q: What is an Integrating Sphere?
A: It is an optical power measurement tool which diffuses light to enable the true light output measurement and avoid false readings due to the directional nature of light exiting its source. These pieces of laboratory equipment, the sphere and calibrated meters, are very expensive so our measurements are carried out by specialist Photonics experts.

Q: Why don't we do cheaper lights?
A: 3 reasons;
1. We only do things properly, we don't cut corners in materials or components.
2. All our lights are designed and manufactured in the UK where we have a close control on the quality of the product, this comes at a price.
3. We are a low volume manufacturer making specialist products
For this, you are investing in the best, and get a personal service that matches the product.